Frequently Asked Question

How can I access my email account?
Last Updated 2 years ago

There are two ways to access your email.

We suggest you use one the following Email Client: Mail (on Mac), Thunderbird (on Windows/Linux).

Please make sure that you enter your full email address for the username field.

For example, or or

Email client configuration:

Name of the server:
Port: 143
Protocol: IMAPS (IMAP with STARTTLS)

Name of the server:
Port: 587
Protocol: SMTPS (SMTP with STARTTLS)

Note: In Thunderbird email client, Settings > Security and Authentication >  the Authentication Method should be  Normal Password.

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